Popular Services

Can't find what you're looking for? Submit a Request for general help and more.

Request approval for purchasing software to ensure compliance with university policies and licensing requirements.

Request GrizzVPN access, install the application, or report connection issues.

Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.

Request a device setup or refresh.

Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.

The NetID account provides users with access to University systems.

Request or report an issue with an office desk phone.

Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.

Request or modify access to shared network drives for secure file storage and collaboration.

1Password is an application for password management. It securely stores and manages sensitive data with a single master password.

Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.

Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.

Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, PerfectForms, Footprints Ticketing, Destiny.

Report potential security issues or concerns regarding an OU account.

Request technology support for special events.

Submit feedback about your experience using the Self-Service Support Center.

Report phishing attempts or report a suspected successful phishing attempt.

Use Remote Desktop to securely access on-campus Windows computers.

Request access to, or report a problem with the Matilda High Performance Computing (HPC) Cluster.

Request user access to SANS training.

Report issues with ClearPass network registration for troubleshooting and resolution.

Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.

Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.

Request a computer or printer to be securely erased in preparation to release the device to GUS.