Popular Services

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The NetID account provides users with access to University systems.


Request or report an issue with an office desk phone.


Request GrizzVPN access, install the application, or report connection issues.


Request approval for purchasing software to ensure compliance with university policies and licensing requirements.


Request a device setup or refresh.


Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.


Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.


Report phishing attempts or report a suspected successful phishing attempt.


Request or modify access to shared network drives for secure file storage and collaboration.


Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.


Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.


Report a system outage or degraded performance with university services.


Report potential security issues or concerns regarding an OU account.


Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.


Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.


Submit feedback about your experience using the Self-Service Support Center.


Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.


Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, PerfectForms, Footprints Ticketing, Destiny.


Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.


Report a potentially compromised device to ensure proper security assessment and remediation.


Request technology support for special events.


Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..


Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.


The Firewall service allows authorized users to request modifications to firewall rules for securing and managing network access to on-premises and cloud-based systems, including AWS environments.