Popular Services

Request a computer setup or refresh.


Report technology issues and request services inside the classroom.


Request a computer or printer to be securely erased in preparation to release the device to GUS.


Report phishing attempts or report a suspected successful phishing attempt.


Can't find what you're looking for? Submit a Request for general help and more.


Submit a request to become a local administrator on your device if you frequently run or install programs that require elevated privleges.


Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.


Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.


Request access to Oakland University's GitLab.


Request or modify access to shared network drives for secure file storage and collaboration.


Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.


Request access to, or report a problem with the Matilda High Performance Computing (HPC) Cluster.


Request VPN access, install the application, or report connection issues.


Request technology support for special events.


Hardware troubleshooting, installations and/or upgrade requests.


Report potential security issues or concerns regarding an OU account.


Report a potentially compromised device to ensure proper security assessment and remediation.


Manage emeritus email accounts, including annual renewal requests and reporting issues with access or functionality.


Request a Grizzly ID release.


Report an Issue with Banner & BDM. Reset Banner, ODBC and ODS Passwords.


Request approval for purchasing software to ensure compliance with university policies and licensing requirements.


Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.


Request or report an issue with an office desk phone.


Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..


1Password is an application for password management. It securely stores and manages sensitive data with a single master password.