Popular Services
Can't find what you're looking for? Submit a Request for general help and more.
Request approval for purchasing software to ensure compliance with university policies and licensing requirements.
Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.
Request GrizzVPN access, install the application, or report connection issues.
Request or modify access to shared network drives for secure file storage and collaboration.
1Password is an application for password management. It securely stores and manages sensitive data with a single master password.
Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.
Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.
Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.
NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.
Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.
Request, modify, or report a problem with a Guest or Shared NetID account.
Report phishing attempts or report a suspected successful phishing attempt.
Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.
Request a computer or printer to be securely erased in preparation to release the device to GUS.
Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.
Request assistance with approved software on university-managed devices or software troubleshooting.
Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.
Report technology issues and request services inside the classroom.
Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..
Submit feedback about your experience using the Self-Service Support Center.
Report hardware-related issues with a University-managed device.