Popular Services

Can't find what you're looking for? Submit a Request for general help and more.

Request approval for purchasing software to ensure compliance with university policies and licensing requirements.

Request GrizzVPN access, install the application, or report connection issues.

Request a device setup or refresh.

Request, modify, or report a problem with a Guest or Shared NetID account.

Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.

Request or modify access to shared network drives for secure file storage and collaboration.

Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.

Request or report an issue with an office desk phone.

Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.

1Password is an application for password management. It securely stores and manages sensitive data with a single master password.

NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.

Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.

Request access to, or report a problem with the Matilda High Performance Computing (HPC) Cluster.

Request user access to SANS training.

Request a NetID and email address update to reflect a legal name change.

Submit feedback about your experience using the Self-Service Support Center.

Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, PerfectForms, Footprints Ticketing, Destiny.

Use Remote Desktop to securely access on-campus Windows computers.

Report potential security issues or concerns regarding an OU account.

Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.

Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.

Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.

Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.

Request a computer or printer to be securely erased in preparation to release the device to GUS.