Popular Services

Can't find what you're looking for? Submit a Request for general help and more.


The NetID account provides users with access to University systems.


Request approval for purchasing software to ensure compliance with university policies and licensing requirements.


Request GrizzVPN access, install the application, or report connection issues.


Request or modify access to shared network drives for secure file storage and collaboration.


Request a device setup or refresh.


Request or report an issue with an office desk phone.


Request a quote be sent to you for a new Dell or Mac computer for a workstation. This can include other equipment such as docking stations and monitors.


Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.


Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.


Report technology issues and request services inside the classroom.


Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.


Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.


Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.


Release department-owned technology equipment.


Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.


1Password is an application for password management. It securely stores and manages sensitive data with a single master password.


Report potential security issues or concerns regarding an OU account.


Report an issue with your university email account.


Report issues with ClearPass network registration for troubleshooting and resolution.


Zoom provides video conferencing, online meetings, and collaboration tools for university faculty, staff, and students.


Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.


Report an issue with a Wepa printer on campus.


Request support or changes to the virtual computer lab.


OU provides multiple Wi-Fi networks to connect to the Internet.