Popular Services

Can't find what you're looking for? Submit a Request for general help and more.


Request a device setup or refresh.


Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.


Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.


Request approval for purchasing software to ensure compliance with university policies and licensing requirements.


1Password is an application for password management. It securely stores and manages sensitive data with a single master password.


Request or report an issue with an office desk phone.


Request GrizzVPN access, install the application, or report connection issues.


Request, modify, or report a problem with a Guest or Shared NetID account.


Request or modify access to shared network drives for secure file storage and collaboration.


Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.


Use Remote Desktop to securely access on-campus Windows computers.


Request assistance for Google Workspace for Education services.


Report phishing attempts or report a suspected successful phishing attempt.


Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.


Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.


Log into Windows on university computers using your ADMNET account, which uses the same password as your NetID account.


NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.


Request a computer or printer to be securely erased in preparation to release the device to GUS.


Report technology issues and request services inside the classroom.


Report potential security issues or concerns regarding an OU account.


Submit feedback about your experience using the Self-Service Support Center.


Slack is a messaging and collaboration platform used by university teams to communicate, share files, and integrate with other tools in real time.


Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.


Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, PerfectForms, Footprints Ticketing, Destiny.