Popular Services

Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.

Can't find what you're looking for? Submit a Request for general help and more.

Request approval for purchasing software to ensure compliance with university policies and licensing requirements.

Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.

Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.

NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.

Request GrizzVPN access, install the application, or report connection issues.

Request a device setup or refresh.

Request, modify, or report a problem with a Guest or Shared NetID account.

Request or report an issue with an office desk phone.

Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.

Request or modify access to shared network drives for secure file storage and collaboration.

Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.

Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..

Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.

Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.

Request a computer or printer to be securely erased in preparation to release the device to GUS.

Request user access to SANS training.

Use Remote Desktop to securely access on-campus Windows computers.

Report issues or Request services with Data Warehouse and ETL.

1Password is an application for password management. It securely stores and manages sensitive data with a single master password.

Request access to, or report a problem with the Matilda High Performance Computing (HPC) Cluster.

Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, PerfectForms, Footprints Ticketing, Destiny.

Submit feedback about your experience using the Self-Service Support Center.

Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.