Popular Services

Can't find what you're looking for? Submit a Request for general help and more.

Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.

Request approval for purchasing software to ensure compliance with university policies and licensing requirements.

Request GrizzVPN access, install the application, or report connection issues.

Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.

Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.

Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.

Request or modify access to shared network drives for secure file storage and collaboration.

Request or report an issue with an office desk phone.

Request a device setup or refresh.

NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.

Request, modify, or report a problem with a Guest or Shared NetID account.

Submit feedback about your experience using the Self-Service Support Center.

Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.

Zoom provides video conferencing, online meetings, and collaboration tools for university faculty, staff, and students.

Report potential security issues or concerns regarding an OU account.

Request technology support for special events.

Use Remote Desktop to securely access on-campus Windows computers.

Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.

Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.

1Password is an application for password management. It securely stores and manages sensitive data with a single master password.

Log into Windows on university computers using your ADMNET account, which uses the same password as your NetID account.

Report an issue with your university email account.

Request assistance with approved software on university-managed devices or software troubleshooting.

The Firewall service allows authorized users to request modifications to firewall rules for securing and managing network access to on-premises and cloud-based systems, including AWS environments.