Popular Services
Oakland University offers Adobe access to all active students, faculty, and staff, with additional tools available by request.
Request a computer or printer to be securely erased in preparation to release the device to GUS.
Can't find what you're looking for? Submit a Request for general help and more.
Request or modify access to shared network drives for secure file storage and collaboration.
Request a Server or Virtual Machine to be created.
Request approval for purchasing software to ensure compliance with university policies and licensing requirements.
Report technology issues and request services inside the classroom.
Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.
Report an Issue with Banner & BDM. Reset Banner, ODBC and ODS Passwords.
Request technology support for special events.
Request VPN access, install the application, or report connection issues.
Report phishing attempts or report a suspected successful phishing attempt.
Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.
DegreeWorks provides Oakland University faculty, staff, and academic advisors with access to DegreeWorks for student degree auditing, academic advising, and system updates.
Microsoft 365 provides Oakland University faculty, staff, and students with cloud-based productivity tools, including Word, Excel, and PowerPoint for collaboration, communication, and document management.
Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.
Request a temporary backup of your OU device before undergoing reimaging, upgrades, or troubleshooting.
Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..
NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.