Request set-up or troubleshoot hardware and software phone systems.

Services (5)

Advanced Telephony Features

Request or report issues with advanced telephony features including Cisco Contact Center (UCCX), Call Trees, Hunt Groups, Advanced Queuing, or Cisco Conference Calling.

Desk Phone

Request or report an issue with an office desk phone.

Fax Services

Installation, modification, troubleshooting, and removal of fax machines across campus.

Jabber Softphone

Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.

Voicemail Services and Issues

Request a Voicemail PIN Reset, or Voicemail-to-Email, voice mail clearing or report an issue.