Phishing is a type of Social Engineering attack in which a bad actor poses as a trusted or reputable source and sends fraudulent emails with the intent of manipulating victims into revealing personal or confidential information, or executing malicious software. If you believe you receive a phishing email, you may report it to University Technology Services (UTS) or if you believe you accidentally clicked on a phishing email, you may submit a service request.
How can I Report a Phishing Email to UTS Security Team?
You can help protect the University by submitting a new or novel emails to the UTS Security Team for review and inclusion in our phishing examples library. Complete the following steps:
- Open Webmail (webmail.oakland.edu) in a browser
- Open the phishing message
- Forward the email to phishnet@oakland.edu with a Subject Line of: "Phishing Example"
- Next to Reply, click More
- Click Show Original
- Select Copy to clipboard
- Create a new email and paste this information into it
- Send the new email to phishnet@oakland.edu with a Subject Line of: "Phishing Example - Show Original"
What Should I do if I Clicked a Link Contain in a Phishing Email?
If you interacted with a phishing email by clicking a link please follow the steps below. If you had additional interactions such as emailing/calling the malicious actor, providing NetID credentials, or installing software submit a service request immediately.
If the event occurred on a University owned device, submit a service request and request a malware scan.
- Reset your GrizzlyID PIN, NetID, and ADMNET passwords.
- Reset your Banner Password (if applicable)
- Complete the Gmail Security Checklist
- Review your Duo Account and ensure that no additional devices have been added to your account
- Review your OU account for signs of suspciious activity. Including:
- Personal and Direct Deposit Information (as appliable) using Sail
- Registration Status and Cource enrollment (if appliable) using MySail
- Webmail settings such as address book, reply to address, signature, filters, etc
- G Suite settings including calendar sharing and nickname per Google's directions
If any abnormality are discovered while completing the above steps, submit a service request immediately.
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See the "Related Articles" section to view knowledge base articles related to this service.