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1Password
  1. Services
  2. Technology Services
  3. Accounts
1Password is an application for password management. It securely stores and manages sensitive data with a single master password.
Adobe Licenses
  1. Services
  2. Technology Services
  3. Software & Applications
Request assistance with new Adobe licenses, and license renewals.
Argos Reporting
  1. Services
  2. Technology Services
  3. Business & Administrative Systems
Comprehensive reporting and data access solutions using Argos for Oakland University departments and business areas.
AWS Peered and Department Integrated Accounts
  1. Services
  2. Technology Services
  3. Research Computing
This service allows for the request of Peered and Department Integrated AWS accounts.
Banner - Report an Issue & Password Resets
  1. Services
  2. Technology Services
  3. Business & Administrative Systems
Report an Issue with Banner & BDM. Reset Banner, ODBC and ODS Passwords.
Banner Access Forms
  1. Services
  2. Technology Services
  3. Business & Administrative Systems
Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.
Cisco Conference Calling Feature
  1. Services
  2. Technology Services
  3. Telephony
Request that Cisco Conference Calling feature set-up on a phone extension.
Classroom Support and Instructional Technical Services (CSITS)
  1. Services
  2. Technology Services
  3. Classroom Support
Report technology issues and request services inside the classroom.
Compromised Account
  1. Services
  2. Technology Services
  3. Security
Report potential security issues or concerns regarding an OU account.
Compromised Device
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Report a potentially compromised device to ensure proper security assessment and remediation.
Computer Setup
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Request a computer setup or refresh.
DegreeWorks
  1. Services
  2. Technology Services
  3. Business & Administrative Systems
DegreeWorks provides Oakland University faculty, staff, and academic advisors with access to DegreeWorks for student degree auditing, academic advising, and system updates.
Desk Phone
  1. Services
  2. Technology Services
  3. Telephony
Request or report an issue with an office desk phone.
Duo Two-Factor Authentication (2FA)
  1. Services
  2. Technology Services
  3. Accounts
Duo is a security tool that uses two-factor authentication (2FA) and multi-factor authentication (MFA) to protect Oakland University accounts and applications..
eBill
  1. Services
  2. Technology Services
  3. Accounts
eBill is Oakland University’s electronic billing and payment system, providing secure payment processing, student account management, and financial transactions through TouchNet.