My Recently Visited Services

Request or report an issue with an office desk phone.


Report an Issue with Banner & BDM. Reset Banner, ODBC and ODS Passwords.


Banner provides Oakland University faculty and staff with secure access to the Banner ERP system for managing student records, finance, human resources, and other administrative functions.


eBill is Oakland University’s electronic billing and payment system, providing secure payment processing, student account management, and financial transactions through TouchNet.


Request a Jabber softphone for your computer/laptop device to make calls from off-campus with your work telephone extension.


DegreeWorks provides Oakland University faculty, staff, and academic advisors with access to DegreeWorks for student degree auditing, academic advising, and system updates.


NetID is Oakland University’s primary account system, providing access to MySAIL, OU Email, Microsoft 365, and other university services.


Request a new Ethernet wall port, a network switch, or report a problem with an Ethernet connection.


Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.


Request assistance with Third Party Apps such as, eCampus, Slate, Anaplan, SiPass, Blackboard/Transact ID, Wepa, Cornerstone, Touchnet/Marketplace/eBill Accounts, Perfect Forms, Footprints Ticketing, Destiny.


Report an issue with your university email Gmail account.


Request a computer or printer to be securely erased in preparation to release the device to GUS.


Report phishing attempts or report a suspected successful phishing attempt.


Report a technology issue to request assistance.


Request, modify, or report a problem with a guest or shared NetID account.


Network design consultation request.


Report technology issues and request services inside the classroom.


Can't find what you're looking for? Submit a Request for general help and more.


The University's on-premise business analytics service that provides interactive data visualization and business intelligence capabilities, enabling users to connect to diverse data sources, transform data, and create reports and dashboards for actionable insights.


Request changes and support for Virtual Lab/Apporto.


Manage emeritus email accounts, including annual renewal requests and reporting issues with access or functionality.


The Firewall service allows authorized users to request modifications to firewall rules for securing and managing network access to on-premises and cloud-based systems, including AWS environments.


Leave feedback or report issues with MySAIL, the university portal.


Submit a request to delete an account with the university.