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Services or Offerings?
Device Setup
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Request a device setup or refresh.
Emeritus Email
  1. Services
  2. Technology Services
  3. Accounts
Manage emeritus email accounts, including annual renewal requests and reporting issues with access or functionality.
General IT Request
  1. Services
  2. Technology Services
Can't find what you're looking for? Submit a Request for general help and more.
Google Groups
  1. Services
  2. Technology Services
  3. Accounts
Request, modify, renew, or delete a Google Group.
Grizzly ID Release
  1. Services
  2. Technology Services
  3. Accounts
Request a Grizzly ID release.
Network Registration (ClearPass)
  1. Services
  2. Technology Services
  3. Wi-Fi & Network
Report issues with ClearPass network registration for troubleshooting and resolution.
Office Move Equipment Setup
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Request technology equipment be set up in a new office.
OU Email
  1. Services
  2. Technology Services
  3. Communication & Collaboration
Report an issue with your university email account.
Referrals and Information
  1. Services
  2. Technology Services
Internal service for general information on requests that are non-service related assistance.
Report a System Outage
  1. Services
  2. Technology Services
Report a system outage or degraded performance with university services.
Secure Data Erase/Wipe for Release to GUS
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Request a computer or printer to be securely erased in preparation to release the device to GUS.
Self-Service Support Center Feedback
  1. Services
  2. None
Submit feedback about your experience using the Self-Service Support Center.
Software Installation and Troubleshooting
  1. Services
  2. Technology Services
  3. Software & Applications
Request assistance with approved software on university-managed devices or software troubleshooting.
Wepa Printer Stations
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
Report an issue with a Wepa printer on campus.
Create NetID Account
  1. Services
  2. Technology Services
  3. Accounts
  4. NetID Account
Request the creation of a NetID account for incoming students, faculty, and staff to access Oakland University systems and services.