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Services or Offerings?
Phishing (Phish Tank)
  1. Services
  2. Technology Services
  3. Security
Report phishing attempts or report a suspected successful phishing attempt.
User Account - Termination
  1. Services
  2. Technology Services
  3. Accounts
Submit a request to delete an account with the university.
VPN (GlobalProtect)
  1. Services
  2. Technology Services
  3. Wi-Fi & Network
Request VPN access, install the application, or report connection issues.
AWS Firewall Change Request
  1. Services
  2. Technology Services
  3. Wi-Fi & Network
  4. Firewall
Request a firewall change for AWS resources to allow or restrict network access based on security and business needs.
Firewall Change Request
  1. Services
  2. Technology Services
  3. Wi-Fi & Network
  4. Firewall
Request a firewall change to allow or restrict network access based on security and business needs.
Report a Compromised Account
  1. Services
  2. Technology Services
  3. Security
  4. Compromised Account
Report potential security issues or concerns regarding an OU account.
Report a Compromised Device
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
  4. Compromised Device
Report a device you suspect may be compromised to receive help securing it and preventing further issues.
Report a Lost, Stolen or Missing Device
  1. Services
  2. Technology Services
  3. Desktops, Laptops, & Printers
  4. Lost, Stolen or Missing Device
Report a lost, stolen, or missing device and complete the necessary security and compliance steps.
Request Access to SANS Training
  1. Services
  2. Technology Services
  3. Security
  4. SANS Training
Request access SANS Training for employees.
Request Duo Security Token
  1. Services
  2. Technology Services
  3. Accounts
  4. Duo Two-Factor Authentication (2FA)
For users who cannot use mobile-based authentication methods, such as when traveling abroad for business.
SANS Training Link
  1. Services
  2. Technology Services
  3. Security
  4. SANS Training
Link to SANS Training for employees.
Report a Problem with 1Password
  1. Services
  2. Technology Services
  3. Accounts
  4. 1Password
Report login, sync, or access issues with 1Password for prompt support.