Setup, troubleshooting, repairs, or other requests for OU-owned technology devices.

Services (16)

Compromised Device

Report a potentially compromised device to ensure proper security assessment and remediation.

Data Encryption

All UTS-managed Windows and macOS devices are encrypted with FileVault or BitLocker to protect university data.

Device Purchase Quotes

Request a quote be sent to you for a new Dell or Mac computer for a workstation. This can include other equipment such as docking stations and monitors.

Device Setup

Request a device setup or refresh.

GrizzDen Gaming Computers

UTS manages and supports the GrizzDen gaming computers.

Hardware Troubleshooting and Repair

Report hardware-related issues with a University-managed device.

Jamf

Request actions or assistance in Jamf Pro.

Laptop Loan Program

Eligible faculty, staff traveling abroad and students can apply for a loaner laptop.

Lost, Stolen or Missing Device

Report a lost, stolen, or missing device and complete the necessary security and compliance steps.

Office Move Equipment Setup

Request technology equipment be set up in a new office.

Office Printers

Printer-related requests and issues, including mapping printers, installing printers, and reporting printer issues for support.

Printer Toner Recycling

Drop-off used printer toner to the Tech Center for recycling.

Remote Desktop (RDP)

Use Remote Desktop to securely access on-campus Windows computers.

Student Shop Hardware/Software

Visit the Dell or Apple site for discounts for students.

Technology Release

Release department-owned technology equipment.

Wepa Printer Stations

Report an issue with a Wepa printer on campus.