Articles related to computer, device and printing support.
A guide on how to add a printer to a local network on a Windows or Mac device.
A guide for support on AppleTV's.
This article provides information on how to clear internet browser data on Google Chrome, Firefox, and Microsoft Edge.
An explanation containing contact details and locations for university computer labs across various departments and schools at Oakland University.
A guide on how to connect to a work computer remotely.
An IP address is designed to uniquely identify a device and allow it to transmit information on a network, a MAC address is a unique identifier assigned to network devices. This Wiki shows how to locate both the IP address and MAC of a device.
This article explains how to upgrade your Mac to the latest supported version of macOS to ensure compatibility, security, and continued support from Oakland University IT.
The review process for for IT related hardware purchases.
UTS guidelines for supporting macOS devices, including supported versions, update timelines, and recommendations for outdated hardware.
Microsoft Windows and Office Activation information
An explanation of multifunction printers and their guidelines.
An explanation of common printer issues and troubleshooting steps for both general printing and Banner-specific printing problems.
How to setup and use macOS Screen Sharing to remotely access another Mac remotely.
This article explains how to enable camera and microphone access in Chrome, Firefox, and Edge if not prompted automatically.
An explanation of wēpa printers and how to use them.
The university provides a centralized Windows Update Server.