MySAIL Student Portal FAQ

This is an FAQ Document pertaining to the new MySAIL Student Portal. The MySAIL portal can be used to

MySAIL can be accessed from the link below:

Who is Eligible?

Active Faculty, Staff and Students

How Do I Add Additional Content to MySAIL?

  1. Click "Find New Widgets"

Dashboard interface showing sections on "Registration and Degree Planning" with students, "Financial Aid & Student Billing" with a bear mascot, widgets for G Suite, Moodle Courses, and a calendar of upcoming events. The "Find New Widgets" button is highlighted.

  1. On the "Find New Widgets" Page, a list of stuff to add can be found. This list can be filtered with a search. Click the "Add to Dashboard" button for your desired widget to add it to the MySAIL dashboard

Popup window titled "Widget Library" shows options. "Final Grades" widget is circled in red with a button labeled "+ Add to Dashboard."

How do I Add Items to the Sidebar?

  1. Click the three-lined "hamburger" menu in the upper-left corner of the website

Dashboard interface displaying various tiles: "Registration and Degree Planning" with students, "Financial Aid & Student Billing" with a bear mascot, widgets like G Suite, Moodle Courses with no content, and upcoming events. Menu icon circled in red, conveying a user-friendly, organized, and professional tone.

  1. Under the tools / pages section of the menu, click on the three "dots"

Screenshot of Oakland University's website shows a side menu with options like Email and Health, alongside widget previews for courses and events. A bear mascot features prominently.

  1. Click "View all"

Oakland University dashboard screenshot showing menu options like email and resources on the left. A bear mascot image labeled "Financial Aid & Student Billing" is in the center.

  1. Expand a category to view the available sidebar menu items that can be added

Interface showing "All Tools" with a search bar and list: Academic, Email, Employee, Financial Aid Resources. A highlighted note suggests tool management.

  1. Click the "Add to Menu" button to add the item to the sidebar menu

Interface for selecting tools in a menu, with a highlighted button labeled 'Add to menu' next to 'Register for Classes.' Informational note above.

How Do I Get to SAIL, Webmail, eBill, and Moodle?

  1. SAIL and eBill can be found within the sidebar menu of the MySAIL homepage. Moodle & Webmail can be found within the "G Suite" and "Moodle" widgets respectively

Dashboard screen showing Oakland University's online portal. Features include G Suite icons for Mail, Drive, Calendar, Docs, and a Moodle course section.

How Do I View My Grades?

  1. Navigate to the MySAIL panel, scroll down to the "Courses" widget
    • Click the "Grades" tab to view final grades. Current, non-finalized course grades can be found within Moodle
    • The upper-right drop-down within the "Courses" widget can be used to change the semester that is currently being viewed

Course dashboard with tabs for courses, calendar, and grades. "Fall Semester 2024" is selected. Notes on course formats and schedules are displayed.

Why Do I Need to Logout of MySAIL?

  1. Signing out of the Portal will sign out of all open links. Signing out prevents people from accessing your account and the information therein from your computer
    • Once logged out, your screen should show that you have been successfully logged out
    • You can sign-out of the portal by clicking your profile icon from the upper-right corner of the window

Website dashboard featuring three tiles. Left: group of people smiling with cheer gear. Center: bear mascot labeled "Financial Aid & Student Billing." Right: person studying.

  1. Click "Log Out"

A digital interface showing a dropdown menu with options like "My Connections" and "Logout." "Logout" is highlighted with a red circle and orange dot.

Where Do I Go For My Transcript?

  1. Expand the sidebar menu from the upper-right corner of the website

Dashboard interface featuring widgets for "Registration and Degree Planning," "Financial Aid & Student Billing," and more. Includes a menu icon and event details.

  1. Under the "Transcripts" toolbar item, click "View Transcripts" to view an Unofficial Transcript
    • For Official Transcripts (that may be requested by an employer or another academic institution), click "Order Transcripts"

Oakland University portal displaying a sidebar menu with "View Transcripts" circled in red. The main area features a bear mascot and student services options.

Additional Support

  • OU Technology Center
  • 44 Oakland Center
  • Rochester, MI 48309-4479
  • (248) 370-4357
  • Office Hours: M-F 8:00am - 5:00pm
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