Oracle (Banner & ODBC) Password Unlock / Reset Self-Service Utility

Who is Eligible?

Active Faculty or Staff

Gaining Access

Oracle (Banner & ODBC) Password Unlock/Reset Self-Service Utility

Oracle (Banner & ODBC) Password Unlock/Reset Self-Service Utility allows unlocking or resetting of the Banner Test/Prod accounts once a Banner account has been established. This is a self-service form. For more information, review documentation about Banner Password Management.

It can be found on https://forms.oakland.edu under the "O" section. 

Please note the intended audience:

  • New and current university employees may use the application to set, reset, or unlock a Banner password for Test or Prod accounts.
  • New and current university employees must know their NetID and password to use the site.
  • Guest or Shared account holders cannot use this application.
  • Temporary employees who have not been paid for the last 90 days cannot use the application.

At the start of the application, the user is requested to use the NETID and password on the SSO login page to authenticate as shown below:

Uploaded Image (Thumbnail)

Once the user is authenticated, the following page is shown that pre fills the Email, Name, Preferred Name and Department Information. The user can then choose Test or Prod and either Unlock Account or Set/Reset Password.

Uploaded Image (Thumbnail)

For Unlocking the account, the user would simply click on the 'Submit' button and a pop up is displayed saying that the account has been unlocked.

Uploaded Image (Thumbnail)

For Resetting the account, once the Test or Prod option is selected the password information will show. Please be sure to note the environment and the password once the 'Submit' button is clicked since the 'New Password' and 'Re-enter Password' fields on the form are cleared for security reasons. 

Uploaded Image (Thumbnail)

A notification is then sent to the user regarding the change e.g.

Uploaded Image (Thumbnail)

Additional Support

  • OU Technology Center
  • 44 Oakland Center
  • Rochester, MI 48309-4479
  • (248) 370-4357
  • Office Hours: M-F 8:00am - 5:00pm
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Report an Issue or Request a service with Banner & BDM. Reset Banner, ODBC and ODS Passwords.