Technology Services

Articles related to technology, accounts, IT policies, and more.

Categories (13)

Accounts

Articles related to account set up, passwords and access to systems.
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Business & Administrative Systems

Articles related to enterprise systems.
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Classroom Support

Articles related to instructional technology support.
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Communication & Collaboration

Articles related to OU Email, Google Meet, and more.
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Data Services

Articles related to data backup, storage, and more.
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Desktops, Laptops, & Printers

Articles related to computer, device and printing support.
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Research Computing

Articles related to research computing services.
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Security

Phishing, security training, compromised devices, and report lost or stolen technology equipment.
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Software & Applications

Articles related to specific software and applications.
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Special Events Support

Articles related to event technology services and support.
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Technology Project Consultation

Articles related to technology business services.
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Telephony

Articles related to hardware and software phone systems.
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Wi-Fi & Network

Articles related to joining or troubleshooting network connections on campus.
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Articles (5)

Pinned Article Start a Remote Support Session

Need tech support? Start a remote session with our IT professionals.

Cisco Unity Voicemail Reference Guide

A guide on how to access Cisco Unity voicemail.

M365 Admin Consent Requests

Explains the Admin Consent process when requesting to log into an app or service with your university Microsoft 365 account.

Project Overview Template

This guide serves as the blueprint for creating a compelling "elevator pitch" for any Oakland University initiative within TeamDynamix (TDX). A standardized overview ensures that leadership and stakeholders can quickly grasp a project's necessity, strategic value, and intended outcomes.

UTS Service Level Agreement Standards

An explanation of the service level agreement standards.