Technology Services

Articles related to technology, accounts, IT policies, and more.

Categories (13)

Accounts

Articles related to account set up, passwords and access to systems.
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Business & Administrative Systems

Articles related to enterprise systems.
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Classroom Support

Articles related to instructional technology support.
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Communication & Collaboration

Articles related to OU Email, Google Meet, and more.
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Data Services

Articles related to data backup, storage, and more.
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Desktops, Laptops, & Printers

Articles related to computer, device and printing support.
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Research Computing

Articles related to research computing services.
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Security

Phishing, security training, compromised devices, and report lost or stolen technology equipment.
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Software & Applications

Articles related to specific software and applications.
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Special Events Support

Articles related to event technology services and support.
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Technology Project Consultation

Articles related to technology business services.
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Telephony

Articles related to hardware and software phone systems.
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Wi-Fi & Network

Articles related to joining or troubleshooting network connections on campus.
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Articles (5)

Pinned Article Start a Remote Support Session

Need tech support? Start a remote session with our IT professionals.

Cisco Unity: Voicemail Reference Guide

A guide on how to access Cisco Unity voicemail.

M365: Admin Consent Requests

An explanation of the Admin Consent process when requesting to log into an app or service with your university Microsoft 365 account.

Project Overview Template

A guide to use as the blueprint for creating a compelling "elevator pitch" for any Oakland University initiative within TeamDynamix (TDX).

UTS Service Level Agreement Standards

An explanation of the service level agreement standards.