Articles related to computer, device and printing support.
A guide for support on AppleTV's.
This article provides information on how to clear internet browser data on Google Chrome, Firefox, and Microsoft Edge.
This article explains how to enable camera and microphone access in Chrome, Firefox, and Edge if not prompted automatically.
A guide on how to connect to a work computer remotely.
A guide for how to find your IP and MAC address on various devices.
An explanation containing contact details and locations for university computer labs across various departments and schools at Oakland University.
This article details Oakland University standard workstation equipment.
An explanation of the review process for for IT related hardware purchases.
UTS guidelines for supporting macOS devices, including supported versions, update timelines, and recommendations for outdated hardware.
An explanation of Office Activation for Microsoft Windows.
This article explains how to upgrade your Mac to the latest supported version of macOS to ensure compatibility, security, and continued support from Oakland University IT.
An guide on how to update the Windows Operating System (OS).
A guide on how to add a printer to a local network on a Windows or Mac device.
An explanation of multifunction printers and their guidelines.
An explanation of common printer issues and troubleshooting steps for both general printing and Banner-specific printing problems.
An explanation of wēpa printers and how to use them.
How to setup and use macOS Screen Sharing to remotely access another Mac remotely.
A guide containing the procedures on how to securely erase data on solid state hard drives.