Hardware Troubleshooting

Tags OUHD

Use this form to request hardware troubleshooting on university-managed devices, or report a hardware issue.  Hardware make and model number or serial information would be helpful but not necessary.

Who is Eligible?

All university-managed technology devices.s

Prerequisites and Expectations

Complete the form with detailed information for either hardware upgrades, hardware replacements or hardware troubleshooting and we will check if device is eligible for warranty work. An on-site visit may be necessary to determine the scope of the request.  

Learn More

See the "Related Articles" section to view knowledge base articles related to this service.

Cost

If device is under warranty there is no cost.