Use this form to request hardware upgrade, hardware installation requests or hardware troubleshooting on the university-managed devices,. Vendor hardware make and model number or serial information would be helpful but not necessary.
Who is Eligible?
All university-managed technology devices.
Prerequisites and Expectations
For Hardware Requests, complete the form with detailed information for hardware upgrade or hardware replacements or hardware troubleshooting issues. We will check if device is eligible for warranty work. An on-site visit may be necessary to determine the scope of the request. For hardware troubleshooting, we can provide support via remote session or in-person appointment.
Learn More
See the "Related Articles" section to view knowledge base articles related to this service.
Cost
If device is under warranty there is no cost.