Wepa printers are located in various locations around campus. If you experience an issue with a Wepa printer on campus, report the problem here, and the responsible team will be notified.
Who is Eligible?
Anyone.
Prerequisites and Expectations
The OU Technology Center will attempt to remotely diagnose the issue with the Wepa printer. If the problem cannot be resolved remotely, the Technology Center will dispatch a technician to physically visit the printer’s location. The technician will conduct an in-person assessment to identify the issue and work towards resolving it. If further support from the Wepa vendor is required, the Technology Center will escalate the issue to ensure a timely resolution.
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Cost
No charge.