This service allows users to report any issues they encounter with office printers, including connectivity problems, print job errors, hardware malfunctions, or other printer-related concerns. Users are encouraged to provide detailed information about the issue, such as error messages or specific symptoms, to help facilitate faster resolution.
Who is eligible?
Users who own or have access to an OU office printer.
Prerequisites and Expectations
The OU Help Desk will assess the issue and either provide remote troubleshooting or schedule an on-site visit if needed.
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Cost
No charge.