Report a Problem with Duo

Tags OUHD

This service provides support for resolving issues related to DUO two-factor authentication. Users can report problems such as login errors, token malfunctions, synchronization issues, or difficulties with receiving authentication prompts.

Who is Eligible?

Active staff, faculty, and student employees.

Prerequisites and Expectations

The Help Desk will assess the request and contact the requestor to provide support, or forward the ticket to the appropriate team, if needed.

Learn More

https://support.oakland.edu/TDClient/33/Support-Center/KB/ArticleDet?ID=20

Cost

No charge

 
Report an Issue

Related Articles (2)

A guide to adding a device to a Duo account.
A guide for Duo Two-Factor Authentication set-up.