This service provides support for resolving issues related to DUO two-factor authentication. Users can report problems such as login errors, token malfunctions, synchronization issues, or difficulties with receiving authentication prompts.
Who is eligible?
Active staff, faculty, and student employees.
Prerequisites and Expectations
The Help Desk will assess the request and contact the requestor to provide support, or forward the ticket to the appropriate team, if needed.
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Cost
No charge