Duo

Duo is a security tool that helps protect your accounts by using two-factor authentication (2FA). First, you enter your password, and then Duo asks you to confirm it’s really you by using something you have, like your phone or a small device called a token. This extra step makes it much harder for anyone else to access your account, even if they know your password.

Duo is enabled on all staff, faculty, and student employee NetID accounts.

Who is Eligible?

Active staff, faculty, and student employees.

Prerequisites and Expectations

After submitting a request or reporting an issue, a technical team will reach out to provide support or fulfil the request.

Learn More

See the "Related Articles" section to view knowledge base articles related to this service.

Cost

Initial Duo Token is provided by UTS at no cost. However, subsequent tokens, including lost or damaged tokens, will incur a replacement fee.

 

 
Request a Service Report an Issue

Related Articles (2)

A guide to adding a device to a Duo account.
A guide for Duo Two-Factor Authentication set-up.

Service Offerings (2)

Request DUO Security Token
For users who cannot use mobile-based authentication methods, such as when traveling abroad for business.
Report a Problem with Duo
Request assistance with login errors or token malfunctions.