This article serves as the "Master Article" for all Microsoft Authenticator & Self-Service Password Reset (SSPR) articles. Microsoft Authenticator enrollment for the campus community will be required on October 30th, 2026.
Articles pertaining to "Self-Service Password Reset" will be made available for public viewing at a later date. There is currently no official date for the roll-out of this utility.
Overview
All public-facing articles pertaining to Self-Service Password Reset (SSPR), Microsoft Authenticator, and Multi-Factor Authentication (MFA) are below.
| Article Name |
Article Summary |
Article Type |
| Microsoft Authenticator: Enrollment Instructions |
Provides step-by-step instructions for enrolling in Microsoft Authenticator when you are prompted to enroll after attempting to log in to a university service. |
Instructional Tutorial |
| Microsoft Authenticator: Information and FAQs |
Informational page that provides details about Multi-Factor Authentication as a concept, why it is being required, and answers to Frequently Asked Questions (FAQs) regarding Microsoft Authenticator. |
Supplemental Information Only/FAQs |
| Microsoft Authenticator: Managing Sign-In Methods |
Provides step-by-step instructions informing users how to manually register a personal email or device on the Microsoft Security Information website. This is useful for users who would like to pre-enroll their devices into Microsoft Authenticator prior to Oakland University enforcing MFA, or for users who would like to remove old personal emails and devices that were registered. |
Instructional Tutorial |
| Self-Service Password Reset: Information and FAQs |
Informational page that provides details about the Self-Service Password Reset tool, alongside answers to Frequently Asked Questions (FAQs) regarding the SSPR tool. |
Supplemental Information Only/FAQs |
| Self-Service Password Reset: Resetting your NetID Password |
Provides step-by-step instructions informing users how to reset their Oakland University (NetID) account password using the Self-Service Password Reset utility. |
Instructional Tutorial |
Additional Resources
For any issues with SSPR/Microsoft Authenticator, please contact the OU Technology Center:
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm