Report problems or unexpected behavior related to advanced telephony features within the university phone system. This includes issues affecting call routing, automated systems, queues, or conferencing functionality.
Who is Eligible?
Active faculty or staff assigned a desk phone.
Prerequisites and Expectations
When reporting an issue, please provide as much detail as possible.
UTS will review the issue and begin troubleshooting. A technician may reach out for additional information or to perform testing.
Learn More
See the "Related Articles" section to view knowledge base articles related to this service.
Cost
No charge.