Is your computer prompting you for a recovery key? UTS stores Windows (BitLocker) and macOS (FileVault) recovery keys securely in device management systems to allow recovery in such situations. For example, a recovery key may be required if you forgot your login password or if a system update requires it.
Who is Eligible?
All users who are assigned a UTS-managed Windows or macOS devices.
Prerequisites and Expectations
You must provide identifying information about your device, such as the device serial number or the recovery key ID number, to verify eligibility. Requests may be submitted here or by calling the OU Technology Center.
- OU Technology Center
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm
Learn More
See the "Related Articles" section to view knowledge base articles related to this service.
Cost
No charge.