Request a Security Key

This service can be used to request a Security Key be issued by the Oakland University Technology Center in the event that you are unable to enroll your mobile device in the Microsoft Authenticator application. The OU Technology Center will assist users with registering their security key upon issuing it to them.

Who is Eligible?

Users who are unable to enroll a mobile device in Microsoft Authenticator are eligible to receive one security key from the OU Technology Center at no cost to them. The OU Technology Center will provide assistance with registering security keys upon issuing them to users. 

Students who need a security key issued by the OU Technology Center because they require special accommodations per Disability Support Services (DSS) will need to work directly with DSS instead of filling out the form on this page. DSS will refer these students to the OU Technology Center when their key is ready to be retrieved and registered. If you are not already registered with Disability Support Services (DSS) as a student requiring accommodations, please see the resource below: 

• Oakland University Disability Support Services (DSS) Information Page

All information regarding the full details for the process of obtaining a security key is available here: 

• Obtaining a Security Key (Microsoft Authenticator Alternative)
   

Prerequisites and Expectations

If you are a staff, faculty member, or student requesting a key, please fill out the “Request a Security Key” form on this page. The only exception to this is if you are a student that specifically requires a key due to special accommodation requirements per Disability Support Services (DSS), in which case you will need to work with their office directly.

Learn More

See the "Related Articles" section to view knowledge base articles related to this service.

Cost

One security key is issued to users at no cost. If a key is lost or damages, a user will need to purchase a replacement from any authorized retailer. More information is available in the Obtaining a Security Key support article.