This service provides support for resolving issues related to Microsoft Authenticator multi-factor authentication (MFA). Users can report problems such as difficulties with receiving authentication prompts, issues enrolling their account with Microsoft Authenticator, etc.
Who is Eligible?
Active students, faculty, and staff.
Prerequisites and Expectations
Issues reported with Microsoft Authenticator will be submitted to the OU Technology Center. A technician will contact you to troubleshoot the issue or escalate your ticket as needed.
Learn More
See the "Related Articles" section to view knowledge base articles related to this service.
Cost
No charge.