This service provides support for Jamf administrators and managers responsible for managing devices within Jamf Pro.
Who is Eligible?
- Distributed IT staff with Jamf access
- UTS staff supporting Jamf
Prerequisites and Expectations
Submit a request if you are experiencing or need assistance with:
- Jamf policy creation, execution, or failures
- Configuration profile design or troubleshooting
- Scoping strategies and group membership issues
- Application deployment or patch management problems
- Device enrollment workflows and issues
- Jamf inventory discrepancies or reporting concerns
- Permissions, roles, or administrative access issues
- Jamf Self Service configuration or behavior
- General Jamf functionality or unexpected system behavior
A technician will review the request and reach out to the requestor to provide support.
Learn More
See the "Related Articles" section to view knowledge base articles related to this service.
Cost
No charge.