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- Knowledge Base
- Technology Services
- Accounts
A guide on how students can grant guest users access to their SAIL or eBill accounts.
- Knowledge Base
- Technology Services
- Accounts
A guide on how to setup Entra SSO for 1Password's browser extension and desktop app.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
A guide on how to stop Banner jobs that are stuck or submitted in error.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
Steps to install or upgrade the Oracle client software
- Knowledge Base
- Technology Services
- Accounts
- Multi-Factor Authentication (MFA)
This article details the process for adding or removing a registered device from Microsoft Authenticator. It also provides instructions for changing a personal email address.
- Knowledge Base
- Technology Services
- Accounts
- Multi-Factor Authentication (MFA)
This article provides instructions for enrolling your Oakland University account into Microsoft Authenticator's secure Multi-Factor Authentication (MFA) solution.
- Knowledge Base
A guide on how to report an outage or degraded service in the Self-Service Support Center.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
A guide on how to obtain access to BDM or if you change your Banner password you must synch the credentials with BDM.
- Knowledge Base
- Technology Services
- Wi-Fi & Network
- Wireless Network
A guide on how to connect to the Grizznet-Secure wireless network.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
A guide on how to modify Banner docs in BDM.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
A guide for how to map your M drive to the right oraclient for DUPPIDM users.
- Knowledge Base
- Technology Services
- Business & Administrative Systems
- Banner
An explanation on how to clone and set up a local Banner XE application repository from Oakland University’s GitLab server.
- Knowledge Base
- Technology Services
- Classroom Support
How to use a Crestron touchscreen.
- Knowledge Base
- Technology Services
- Software & Applications
A guide on how to request temporary admin access using Admin By Request.
- Knowledge Base
- Technology Services
- Accounts
- NetID Accounts
A guide on how to reset your NetID password with your Grizzly ID and PIN information.