Admin By Request (ABR) enables users to gain temporary local admin privileges on OU-managed devices. It provides:
- Self-service access for authorized users
- Logging of all elevated actions
- Time-limited sessions (e.g., 1 hour)
- Online and offline access options
- Approval workflows and security controls
When Is Admin Access Needed?
Admin access may be required when a user needs to:
- Install and uninstall OU-approved software manually.
- Modify system settings or configurations.
- Troubleshoot hardware or software issues with IT support.
- Perform actions not possible with standard user rights.
All actions must comply with OU’s Acceptable Use Policy (Policy 890).
How to Request Admin Access
Online (Standard Method)
- Click the green Admin By Request icon in the system tray
- Select “Request administrator access”
- Enter a brief justification
Offline (No Internet) – PIN Code Method
- Use this method only if the device is offline
Permanent Access Requests
- Submit a formal request via the Local Administrator Access Request form.
- Requires department head/chair approval and technical justification
- Access may be granted on a per-device basis and is subject to periodic review
Responsibilities of Users with Admin Access
- Only install licensed, OU-approved software
- Keep antivirus and required security tools active
- Do not make changes that compromise the device
- The user is responsible for local backups and recovery
- UTS may revoke or deny admin access at any time
- Administrative rights are mandatory for the termination of processes, especially those designated as system-level or protected. Attempts to perform these actions without an active Admin By Request session will result in a denial.
- All requests to run applications as administrators and requests for admin sessions will be reviewed monthly by the Security Office.
Additional Support
- OU Technology Center
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm