What is Admin By Request?
Admin By Request (ABR) enables users to gain temporary local admin privileges on OU-managed devices. It provides:
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Self-service access for authorized users
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Logging of all elevated actions
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Time-limited sessions (e.g., 1 hour)
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Online and offline access options
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Approval workflows and security controls
When Is Admin Access Needed?
Admin access may be required when a user needs to:
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Install and uninstall OU-approved software manually.
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Modify system settings or configurations.
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Troubleshoot hardware or software issues with IT support.
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Perform actions not possible with standard user rights.
All actions must comply with OU’s Acceptable Use Policy (Policy 890).
How to Request Admin Access
1. Online (Standard Method)
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Click the green Admin By Request icon in the system tray
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Select “Request Administrator Access”
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Enter a brief justification
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Access is automatically granted or sent for approval, depending on configuration
2. Offline (No Internet) – PIN Code Method
3. Permanent Access Requests
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Submit a formal request via the Local Administrator Access Request form.
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Requires department head/chair approval and technical justification
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Access may be granted on a per-device basis and is subject to periodic review
Responsibilities of Users with Admin Access
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Only install licensed, OU-approved software
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Keep antivirus and required security tools active
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Do not make changes that compromise the device
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You are responsible for local backups and recovery
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UTS may revoke or deny admin access at any time
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Administrative rights are mandatory for the termination of processes, especially those designated as system-level or protected. Attempts to perform these actions without an active Admin By Request session will result in a denial.
Need Help?
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For technical issues or questions about Admin By Request, contact the OU Tech Center
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For urgent access needs, please call the OU Tech Center directly at 248-370-4357.