Audio/Video: Issues with Playback on Apple M Series Laptops

Summary

A guide to solving audio and video playback issues on Apple M series laptops.

Body

Who is Eligible?

Active Faculty or Staff

Overview

For users of Macbooks with M series processors.

If you ever noticed when plugged into a classroom system during video playback issues such as:

  • Video pauses and jumps ahead
  • or video will not load
  • or audio glitches
  • or audio will not play.

but it will work just fine when the HDMI cable is unplugged.

This is a known problem for Macbooks with an M series processor.  To fix the issue, perform the following procedure.

  1. Plug Macbook into the room system and confirm video connection
  2. Reboot computer.

Afterward the video and audio should play back correctly.

Additional Support

Classroom Support and Instructional Technical Services (CSITS)
Varner Hall Rm 141
371 Varner Dr.
Rochester, MI 48309-4485
(location map)
248-370-2461
csits@oakland.edu
www.oakland.edu/csits/
M – Th: 7am – 8pm | Fr: 7am – 6pm | Sa: By appt. only

Details

Details

Article ID: 822
Created
Thu 9/25/25 9:59 AM
Modified
Fri 9/11/26 10:27 AM