Cisco Conference Calling Guide

This guide will detail the steps necessary for a conference call host to access and start their conference call session through their phone. It will also detail the steps necessary for a conference call participant to access and join a conference call session through their phone.

Who is Eligible?

Active Faculty or Staff

Cisco Conference Calling Guide

Call Host Guide

1. As the call host you will begin by dialing into the conference main number of x4500
2. You will be prompted with entering your “Meeting Number”. This, by default, will be your personal extension. This will need to be set by the UTS Networks Communications Team prior to the time you will need this functionality.
3. After you have entered your “Meeting Number” you will be prompted to enter your PIN, and once you have entered this you will press the “#” key.
4. Once you have entered your personal PIN you will be connected to the conference call. Your phone screen should read “To Conference” if this has been done properly. Any and all participants that have already entered the system will automatically be joined into the call, and any other participants that dial into the call will automatically be joined to the system.

At this time there is a limit of ten users that can enter the conference call. If there is a need for flexibility in this amount please discuss this with the UTS Network Communication Team during your initial request for the ability to host conference calls.

Call Participant Guide

1. As a call participant you will begin by dialing into the conference main number x4500 if you are dialing from an Oakland University phone, or by dialing (248)370-4500 if you are calling from a non-campus phone.
2. You will be prompted to entering a “Meeting Number”. This number will be provided to you by the conference call host. By default this will be the hosts normal four digit campus extension, but they will provide the number you will need to dial to enter their conference call session.
3. After you enter the “Meeting Number” you will asked one of two different prompts depending on if the host has begun the session or not:
   1. Prompt One: If the host has not begun the session you be prompted to enter a Personal PIN if you are the call host, or if you are not the host to press the “#” key. Participants will press “#” at this prompt. You will then be asked to enter an “Attendee Access Code”. The call host will provide this code to you prior to you joining the call.
   2. Prompt Two: If the host has begun the session you will be prompted to enter the “Attendee Access Code”. This code will be provided to you by the conference call host prior to you joining the call.
4. Once you have entered the “Attendee Access Code” at either of these two prompts you will either be placed on hold if the call host has not started the session or you will be automatically joined to the session if the call host has begun the session.

If you have any difficulties with joining a conference session as a participant please contact your call host. They will be able to confirm the “Meeting Number” and the “Attendee Access Code”, as well as gather information for further investigation by campus central IT.

Additional Support

• OU Technology Center
• 44 Oakland Center
• Rochester, MI 48309-4479
• (248) 370-4357
• Office Hours: M-F 8:00am - 5:00pm