How to Report an Issue in the Self-Service Portal

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Overview

This guide explains how to report an issue in the Self-Service portal by using the Service Catalog. Following these steps ensures your request is routed to the appropriate team for resolution.

Guide

  1. Access the Service Catalog
  2. Locate the Service Related to Your Issue
    • Use the search bar or browse the categories to find the service related to your issue.
  3. Check for a "Report an Issue" Button
    • If the service has a "Report an Issue" button, click it and fill out the form with as much detail as possible.
    • Once the form has been submitted, a service team will reach out to provide assistance as soon as possible.

Details

Details

Article ID: 8
Created
Tue 9/17/24 1:23 PM
Modified
Tue 3/11/25 1:58 PM

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