Vendor Software Life Cycle Support

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Adobe

A summary of the Adobe Support Life Cycle Policy is located at http://www.adobe.com/support/programs/policies/policy_enterprise_lifecycle.html. The end-of-life matrix is located at http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html. The key products and their dates of termination are included in the table.

Adobe Life Cycle Policy
Product Name	Version	Build	General Availability	End of Core Support	End of Extended Support	Notes
Adobe Acrobat 3D	8.x		5/29/2007	5/29/2012	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Pro Extended	9.x		6/23/2008	6/26/2013	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Elements	7.x		4/6/2005	4/6/2010	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Professional	7.x		12/28/2004	12/28/2009	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Professional	8.x		11/3/2006	11/3/2011	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Pro	9.x		6/23/2008	6/26/2013	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Standard	7.x		12/28/2004	12/28/2009	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Standard	8.x		11/3/2006	11/3/2011	N/A	Core Support provides the same services as Extended Support.
Adobe Acrobat Standard	9.x		6/23/2008	6/26/2013	N/A	Core Support provides the same services as Extended Support.
Adobe Reader	7.x		12/28/2004	12/28/2009	N/A	Core Support provides the same services as Extended Support.
Adobe Reader	8.x		11/3/2006	11/3/2011	N/A	Core Support provides the same services as Extended Support.
Adobe Reader	9.x		6/23/2008	6/26/2013	N/A	Core Support provides the same services as Extended Support.
Macromedia ColdFusion	7.x.x		2/7/2005	2/7/2010	2/7/2012	Core Support provides the same services as Extended Support.
Adobe ColdFusion	8.x.x		7/30/2007	7/31/2012	7/31/2014	Core Support provides the same services as Extended Support.
Adobe ColdFusion	9.x		10/5/2009	12/31/2014	12/31/2016	Core Support provides the same services as Extended Support.

Apple

Apple has two levels of software support.

The current version of Apple software has full support for features and security.
The previous version of Apple software has support only for security.

Apple endeavors to release new versions of its software every 18 to 24 months. Apple offers also support for Apple software through the purchase of a new computer from the Apple. A new Mac comes with telephone support for 90 days and a one-year limited warranty. The AppleCare Protection Plan extends the service coverage to three years from the purchase date of the computer. Information about Apple support is located at http://www.apple.com/support/.

Apple Support Life Cycle
Products Released	General Availability Date	Mainstream Support Retired	Extended Support Retired	Notes
iLife '09	1/6/2009	10/20/2010		Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
iLife '11	10/20/2010			Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
iWork '08	8/7/2007	1/6/2009	Winter 2011	Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
iWork '09	1/6/2009	Winter 2011		Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
iWork '12	Winter 2011			Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
Mac OS X 10.5.8	8/5/2009	8/28/2009	Summer 2011	Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
Mac OS X 10.6.4	6/15/2010	Summer 2011		Mainstream Support provides feature and security updates; while Extended Support provides only security updates.
Mac OS X 10.7	Summer 2011			Mainstream Support provides feature and security updates; while Extended Support provides only security updates.

Microsoft

Microsoft offers a minimum of:

10 years of support (5 years Mainstream Support and 5 years Extended Support) at the supported service pack level for Business and Developer products
5 years Mainstream Support at the supported service pack level for Consumer/Hardware/Multimedia products
3 years of Mainstream Support for products that are annually released (for example, Money, Encarta, Picture It!, and Streets & Trips)

The updates go through the WSUS servers, which allows Windows administrators either to block or to accept and to push update to the computers in the Windows domain. Oakland University has a campus license agreement at http://download.microsoft.com/download/2/b/c/2bc8c747-db5e-4805-92b9-061de1d568ff/CA3ProgramGuideEMEA.doc through which it obtains access to Microsoft software. A summary of the Microsoft Support Life Cycle is located at http://support.microsoft.com/lifecycle/. The values are retrieved from the Microsoft Support Life Cycle Index at http://support.microsoft.com/gp/lifeselectindex. The key products and their dates of termination are included in the table.

Microsoft Support Life Cycle
Products Released	General Availability Date	Mainstream Support Retired	Extended Support Retired	Notes
Microsoft .NET Framework 2.0 Service Pack 2	1/16/2009	4/12/2011	4/12/2016	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft .NET Framework 3.0 Service Pack 2	11/18/2008	4/10/2012	4/11/2017	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft .NET Framework 3.5 Service Pack 1	11/18/2008	4/9/2013	4/10/2018	Considered a component of Windows; components follow the Support Lifecycle policy of their parent product or platform.
Microsoft .NET Framework 4.0	3/31/2010			Considered a component of Windows; components follow the Support Lifecycle policy of their parent product or platform.
Microsoft Internet Explorer 6	12/31/2001	4/14/2009	4/8/2014	All support will terminate with Windows XP.
Microsoft Internet Explorer 7	10/18/2006	4/10/2012	4/11/2017	All support will terminate with Windows Vista.
Microsoft Internet Explorer 8	6/17/2009	1/13/2015	1/14/2020	All support will terminate with Windows 7.
Microsoft Internet Explorer 9	2011			All support will terminate with Windows 7.
Microsoft Office 2003 Service Pack 3	9/18/2007	4/14/2009	4/8/2014	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Office 2004 11.6.0 Update	8/10/2010	1/10/2012	N/A	Mainstream Support exists only providing compatibility, feature, and security updates.
Microsoft Office 2007 Service Pack 2	4/28/2009	4/10/2012	4/11/2017	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Office 2008 12.2.6 Update	8/10/2010	4/9/2013	N/A	Mainstream Support exists only providing compatibility, feature, and security updates.
Microsoft Office 2010	7/15/2010	10/13/2015	10/13/2020	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Office 2011	10/26/2011	N/A		Mainstream Support exists only providing compatibility, feature, and security updates.
Microsoft Office 2013	2013			Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Office 2014	2014	N/A		Mainstream Support exists only providing compatibility, feature, and security updates.
Microsoft SQL Server 2005 Service Pack 3	12/15/2008	4/12/2011	4/12/2016	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft SQL Server 2008 Service Pack 1	3/31/2009	1/14/2014	1/8/2019	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft SQL Server 2008 R2	7/20/2010	1/14/2014	1/8/2019	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Visual Studio 2005 Service Pack 1	12/14/2006	4/12/2011	4/12/2016	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Visual Studio 2008 Service Pack 1	8/11/2008	4/9/2013	4/10/2018	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Visual Studio 2010	6/29/2010	7/14/2015	9/8/2020	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows XP Professional Service Pack 3	4/21/2008	4/14/2009	4/8/2014	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows Server 2003 R2 Service Pack 2	3/5/2006	7/13/2010	7/14/2015	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows Vista Business/Enterprise Service Pack 2	4/29/2009	4/10/2012	4/11/2017	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows Server 2008 Service Pack 2	4/29/2009	7/9/2013	7/10/2018	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows 7 Professional/Enterprise	10/22/2009	1/13/2015	1/14/2020	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows Server 2008 R2	10/22/2009	7/9/2013	7/10/2018	Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows 8	2012			Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.
Microsoft Windows Server 2012	2012			Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates.

Red Hat

Red Hat releases new versions of Red Hat Enterprise Linux (RHEL) every 18 to 24 months and supports them for seven years after their releases. The Red Hat Network allows administrators to manage the RHEL systems via a Web-based interface; administrators can perform patch management, updates, monitoring, and maintenance. A summary of the Red Hat Enterprise Linux Life Cycle is located at http://www.redhat.com/security/updates/errata/index.html. A summary of the Red Hat Enterprise Linux updates is located at http://www.redhat.com/security/updates/notes/index.html. The major versions and updates are included in the table. An account of RHEL support is available at http://dag.wieers.com/blog/is-7-years-of-rhel-support-still-sufficient. A comparison of supported and theoretical RHEL technology capabilities and limits is available at http://www.redhat.com/rhel/compare/index.html.

Red Hat Enterprise Linux Life Cycle
Product Name	Current Update Version	Update Release Date	General Availability	End of Production 1 Phase	End of Production 2 Phase	End of Production 3 Phase	End of Extended Life Cycle	Notes
Red Hat Enterprise Linux 3	9	6/12/2007	10/23/2003	7/20/2006	6/30/2007	10/31/2010	10/31/2013	Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates.
Red Hat Enterprise Linux 4	8	5/18/2009	2/14/2005	3/31/2009	No earlier than Q1 of 2011	2/29/2012	2/28/2015	Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates.
Red Hat Enterprise Linux 5	5	3/30/2010	3/14/2007	No earlier than Q4 of 2011	No earlier than Q4 of 2012	3/31/2014	3/31/2017	Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates.
Red Hat Enterprise Linux 6	0	11/10/2010	11/10/2010	No earlier than Q4 of 2014	No earlier than Q4 of 2015	11/30/2017	11/30/2020	Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates.

Ubuntu

Canonical releases new versions of Ubuntu GNU/Linux every six months and supports them for 18 months after their releases. Long Term Support (LTS) versions are released every two years and are supported three years on the desktop and five years on the server. Releases can be downloaded at http://www.ubuntu.com/. A summary of the Ubuntu GNU/Linux versions is located at https://wiki.ubuntu.com/. The standard and LTS releases are included in the table.

Canonical Ubuntu GNU/Linux
Version	Support	Code Name	Release Date	End of Desktop Support	End of Server Support	Notes
6.06	Long Term Support	Dapper Drake	6/1/2006	7/14/2009	6/1/2011	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.
8.04	Long Term Support	Hardy Heron	4/24/2008	4/1/2011	4/1/2013	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.
9.10	Standard Support	Karmic Koala	10/29/2009	4/1/2011	4/1/2011	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.
10.04	Long Term Support	Lucid Lynx	4/29/2010	4/1/2013	4/1/2015	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.
10.10	Standard Support	Maverick Meerkat	10/10/2010	April 2012	April 2012	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.
11.04	Standard Support	Natty Narwhal	4/28/2011	October 2012	October 2012	Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis.

Additional Support

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