Body
This article outlines UTS’s use of 1Password for managing shared and personal credentials. It also includes quick reference instructions for common Cisco phone functions like call transfer, voicemail, and hold.
Who is Eligible?
Active Faculty or Staff with a Cisco Phone
Cisco Phone Quick Reference
To transfer a call
Hit the “Transfer” soft-key once to initiate a new call to the number. Once you are done talking to the person to whom you want to transfer the call, hit the “Transfer” soft-key again before hanging up. If you hang up, you will have to resume the call and transfer it again
To send an incoming call to voicemail
Press the “iDivert” soft-key. This will send the currently ringing call to your voicemail box.
To place a call on hold
To put your current call on hold, press the “Hold” soft-key. Press the “Resume” soft-key to pick the call back up.
To check your voicemail
Press the “Messages” key. This will call the voicemail system.
Additional Support
- OU Technology Center
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm