The new Cisco VoIP system offers many new features over the traditional HiCom system currently in use on Oakland University’s main campus.
Who is Eligible?
Active Faculty or Staff
Traditional Telecom vs. VoIP Capabilities
Traditional HiCom Phones (ROLM):
- Line Appearances
- Speed Dial
- Call Transfer
- Call Hold
- CallerID available on high-end phones only
- Speaker Phone available on high-end phones only
- All phones must have a unique extension
- All Phone buttons are fixed regardless of the phone state (on hook, off hook, ringing, in call)
- A single light for a Message Waiting Indicator (MWI)
Cisco VoIP Phones:
- Line Appearances
- Call Transfer
- Call Waiting
- Call Hold
- CallerID available on all models
- Speaker Phone available on all models
- Conference Phone available
- Call Log for missed calls, placed calls, and received calls
- Message Waiting Indicator (MWI) light and on screen indicator
- Soft-keys based on the state of the phone
- Multiple phones may share a single extension
- Graphical Display
- Adjustable Foot Stand
- Volume control for ring and calls
- Multiple ring tones
- User Customization available through myphone.oakland.edu website
- Personal Directory (Address Book)
- Fast Dial
- Speed Dial
- Do not disturb
- Call Forwarding