Symantec Endpoint Protection

This article explains the process of verifying connection settings using Symantec endpoint protection.

Who is Eligible?

Active Faculty and Staff

Verify Connection Settings

You can verify what client a device is using from Symantec endpoint protection by:

  1. Opening the Symantec Endpoint Client. By double-clicking on the yellow shield in your bottom right toolbar

Icons on a dark background: user profiles, upward arrow, power plug, battery with yellow, computer screen, speaker, and an X for mute.

  1. Click on the Help - then Trouble shooting

Screenshot of Symantec Endpoint Protection software showing 'Your computer is protected' status with no problems detected. Three security components, Virus and Spyware Protection, Proactive Threat Protection, and Network and Host Exploit Mitigation, are listed as installed, each with an 'Options' button. A help button is visible in the top right corner.

  1. Choosing "server Connection Status."

Symantec Endpoint Protection troubleshooting window displaying management settings with server details, policy profile, and communication options.

  1. Ensure that Server Name: "av02.sys.oakland.edu" and Port Number: 44

Install Instructions

You will need access to CASOFT - To request access email uts@oakland.edu

Windows

Run the win64-setup.exe installer from \\admnet.oakland.edu\shares\common\casoft\symantec\latest\

After the reboot, you may be prompted by Windows defender or another antivirus software. Choose the option to enable and update Symantec endpoint protection.

Mac

The Installer can not be run from a network share.

Browse to \\admnet\shares\Common\CASOFT\Symantec\latest copy the entire macClient directory to the Mac you will be performing the install on. Then run Symantec Endpoint Protection Installer.app

Uninstall

You will need to provide a password to uninstall Symantec Endpoint.

Additional Support

  • OU Technology Center
  • 44 Oakland Center
  • Rochester, MI 48309-4479
  • (248) 370-4357
  • Office Hours: M-F 8:00am - 5:00pm
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