Who is Eligible?
Active Faculty or Staff
Gaining Access
To access the ACL server, if you have done it please submit a ticket to request to add you NetID to the HVAC VPN.
After the account has been added to the HVAC VPN follow the steps below:
- Download the DUO Mobile from the App Store in your smart phone
- In your computer open a web browser and go to https://hvacvpn.oakland.edu

- Under username type your NetID and its password.
- A "Protect your Oakland University Account" page will appear. Please read the instructions and select the "Start setup" button.

- Select the "Type of device that you would like to add". If you don't have a smart phone or table you can select the "Landline" for your office phone number.
- Select "Continue"

- Enter the phone number that you would like to setup for Duo.

- After typing the phone number it will ask the type of phone.

- If you haven't installed Duo Mobile from step 1 go ahead an do it, then select "I have Duo Mobile installed" button.

- To activate Duo follow the instructions displayed in the screen, and scan the barcode. If is successfully activated you will have a green check mark over the barcode.

- "My settings & Devices" screen will give you the option to select how would you like to authenticate when trying to connect to the VPN. The most common option is "Automatically send this device a Duo Push".

- Select the authentication method:
- "Send Me a Push" you will receive a notification on your DUO Mobile Application installed in your device, then you have to open the application to approve the connection.
- "Call Me" will call you to the phone number that you setup.
- "Enter a Passcode" will send a text message with a code to the phone number that setup. Then you will type the code into the screen.
- Please note this step is the only one you will need to follow every time you connect to the HVAC VPN.

- You will receive a screen "Please wait..." , it will download the Pulse secure into the task bar

Additional Support
- OU Technology Center
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm