Who is Eligible?
Active Faculty or Staff
Evisions (MAPS, Argos, FormFusion, IntelleCheck) Upgrades
Contents
Prerequisites
Gather Download Information
Create a FP or TDX Ticket
Notify Stackholders
Review Evisions Release Notes
Upgrade MAPS, Argos, FormFusion and / or IntelleCheck (TEST or PROD)
Pre-Upgrade Checks and Steps
- Follow Release Guide and these Basic Steps
- Send a message to users logged on via the Inspector (via MAPS Admin)
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Set a pop-up message for users that attempt to logon during upgrade.
(via MAPS Admin / Notifications)
- Backup Server/Database by taking a Snapshot using vSphere
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Note: A backup of the database is taken at 1am via the MAPS / Configuration > Backup.
- This backs up “everything” (registry, database, filesystem, etc)
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To make a functional backup by launching the MAPS Configuration Tool, navigating to Server->Backups and clicking the Backup Now button.
Upgrade Argos, FormFusion, IntelleCheck
- Check for Updates
- To actually do the upgrade, check the Product+Versions (there may be more than one set)
- Click on Deactivate old versions.
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Click on Get Updates - WARNING: This actually does the UPDATE!!!!
- If there are any license issues, you may get an error message in the top box.
- Likewise, if there are licensing issues, those products will NOT show in the Notification pop-up.
- If upgrading MAPS, it will ask if you want to kick off any users logged onto the system. Since you’ve given them two messages / notifications, say Yes – Immediately.
- This will log out all users, stop the Service and start the upgrade.
- Wait for Upgrade to complete
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If upgrading IntelleCheck, the Release Guide may tell you to upgrade the Database. For the instructions in the Release Guide. The “evisions” password is in 1Password.
- After the Upgrade, the process automatically starts the Services.
- After each upgrade:
- Confirm version numbers for specific Products match expected levels (via MAPS).
Post-Upgrade Configuration
Check For Additional Available Updates
- Repeat the step to Check for Updates again. If there are multiple versions (you are behind), you may need to update again.
Check Evisions Applications, Notify Users and Update Tickets
Note: As we learn more about the Evisions Argos product, these standards and best practices will grow and be revised to suit our environment more closely.
Additional Support
- OU Technology Center
- 44 Oakland Center
- Rochester, MI 48309-4479
- (248) 370-4357
- Office Hours: M-F 8:00am - 5:00pm