VoiP Registration

This article explains how to re-register a computer connected through a VoIP phone. It includes steps for checking network setup and rebooting the phone to complete registration.

Who is Eligible?

Active Faculty or Staff

Overview

Steps to re-register your computer if you have a VoIP phone

  • First, register your computer at netreg.oakland.edu

A black office desk phone with a handset on the left and a numeric keypad on the right. A small screen and several function buttons are above the keypad. 

A grey office desk phone with a digital display, keypad, and corded handset. The screen is blank, showing no active call or message. Modern and professional.

  • Second, you will need to check if your computer is connected to the network through your phone. If you only have a single network cord plugged into your phone, you’re all set. If there are two, your computer is connected through it.

A close-up of the back of a black electronic device with visible cables and ports. A hand steadies the device, highlighting its connections and setup. 

Back of a router showing various ports and connections. A yellow Ethernet cable is plugged into one port, with other ports visible nearby.

  • If you have your computer or laptop connected through your VoIP phone, then you will need to unplug both the cords you see on the back of your phone.
    • This will allow the phone to reboot and your computer to finish registering.
    • You will be able to see the two cables going to Network and the other to Computer.
    • These are the two cables you will need to unplug and re-connect in order to finish registering.

Additional Support

  • OU Technology Center
  • 44 Oakland Center
  • Rochester, MI 48309-4479
  • (248) 370-4357
  • Office Hours: M-F 8:00am - 5:00pm
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