Who Is My IT Support?

Tags Directory

Oakland University utilizes a combination of centralized and decentralized IT support. Depending on your school, college, or department, you may have dedicated technology personnel to assist you.

Note: If your department or area is NOT explicitly listed in this directory, or if you are unsure who to contact, your primary IT support provider is the OU Technology Center.

OU Technology Center

The OU Technology Center is Oakland University's central IT help desk. Part of University Technology Services (UTS), the Tech Center offers in-person, phone, chat, and online tech support for all students, faculty, and staff.

The OU Technology Center can directly assist you or refer you to the appropriate Distributed Technology Support (DTS) personnel.

  • Oakland Center, Room 44 (Lower Level)
  • Rochester, MI 48309-4479
  • (248) 370-4357
  • Office Hours: M-F 8:00am - 5:00pm
  • oakland.edu/uts/techcenter

Distributed Technology Support (DTS)

DTS is the group of decentralized IT support areas that provides dedicated support to specific departments and areas on campus.

If your department or area is present on the below list, you are primarily supported by the documented DTS personnel.

Areas with Dedicated Support Personnel
College of Arts and Sciences

Evan Sickler
Computing & Instructional Resource Manager
evansickler@oakland.edu
(248) 370-2888
oakland.edu/cas

Kresge Library

Library Technology Services (LTS)
203 Kresge Library
(248) 370-2394
library.oakland.edu

Oakland University William Beaumont School of Medicine

OUWB Technology Services Team
medhelp@oakland.edu
(248) 370-3695
oakland.edu/medicine/technology/ouwb-tech-support

School of Business Administration

SBA Helpdesk
sbahelp@oakland.edu
(248) 370-4411
oakland.edu/business/resources

School of Education and Human Services 

Julie Chapie
Information Technology Analyst
460G Pawley Hall
chapie@oakland.edu
(248) 370-3639
oakland.edu/sehs

Richard DeMent
Information Technology Analyst
410B Pawley Hall
dement2@oakland.edu
(248) 370-3047
oakland.edu/sehs

 School of Engineering 

Computer Technology Office (CTO)
secs@oakland.edu
(248) 370-2216
oakland.edu/secs/technology-office

School of Nursing

SON IT
2006 Human Health Building
sontech@oakland.edu
(248) 364-8728
oakland.edu/nursing